Return & Refund

Return & Refund

To be your trusted Tools manufacturer of Electronic & Electric, Information Communication, Automobile Electronic, Safety production, Space and Aviation, Petrochemical Industry and Building Industry, our goal is to satisfied our customers by delivering the products, professional knowledge for guiding products selection, competitive price. JRready support replacement, return or repair to satisfied & solve all your problem.

  • Returns:

Generally, Under normal use, all products have a 30-day refund validity period and a one-year warranty period (Excluding wearable parts such as indenters and springs, etc.). If you have any questions during use, bring us your order number with member detail, we will process the return.

  • International Returns:

International orders will have 30 days return time limit, send your items by using paid Global Express: Fedex, UPS, DHL, TNT, EMS and so on. After the return is accept by us, you will get refunds for full amount.

  • Conditions:

Please contact our customer service for replacement, return or repair issues before send any returns.All items must be returned to us before a refund or replacement is issued. Please thoroughly inspect any item your order from us on receipt as we will only accept products returned to us in their original condition and fit for re-sale unless we have been given prior notice that an item is faulty. Delivery charges are non refundable unless the item purchased is faulty or incorrect.

  • Customer service:

Please call +86 573 8232 6081 for assistance.

Or you can sending email with your problem to sales@jrready.com